Complaints Regarding Hotels & Restaurants

Id blocked due to frequent cancellation

Posted on by Consumer Court
Name of Complainant Nikhil Kothakonda
Date of ComplaintApril 19, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My duty is during night 9 to 4. So customers are not responding to calls and not available.asking for cancellation I am contacting customer care and cancelling order based on their request only. Agent also confirming that and I am returning order also this happened conincidently 4 times in 5 days then my I’d blocked […]

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Poor service and quality. Want refund for booking

Posted on by Consumer Court
Name of Complainant Shirin Quadros
Date of ComplaintApril 16, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked 3 rooms at Wilson hotel, Velankanni via Agoda.com for the dates 10 to 13th April 2024. Complaint raised to Agoda with pictures of the room. Insects like rats, ants and big spiders in the room and bathroom. Bathroom door had a huge crack and can see through. Safety issue as there were […]

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Few items missing

Posted on by Consumer Court
Name of Complainant Nithin krishna
Date of ComplaintApril 14, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have orderd chicken family pack biryani serves 3 , which was supposed to be sent on 2 packets But at the time of delivery only one packet was delivered Few items missing was last modified: April 14th, 2024 by Consumer Court

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money not reimbursed by TOWNHOUSE, GK 1, NEW DELHI

Posted on by Consumer Court
Name of Complainant Dr Poonam Gulalia
Date of ComplaintApril 12, 2024
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Thanks! Your booking is confirmed at Townhouse Greater Kailash Inbox Townhouse Greater Kailash 28–29 Mar Check in 28 Mar, 12:00 Check out 29 Mar Duration of stay 1 night Address Plot No. E-54, Block E, Plot No E, 54, Hansraj Gupta Rd, Near Bharti Eye Hospital, Greater Kailash1Near Kailash Colony Metro Station, Delhi, Greater Kailash […]

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Wrongful Practice of charging Cancellation Fees

Posted on by Consumer Court
Name of Complainant Harish Singla
Date of ComplaintApril 11, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

When i booked the room it was showing 100% refund if cancelled before 19th April but now its charging 504 rs cancellation charges. They said its mentioned in the booking voucher but Booking voucher was received after booking not before booking. I have clearly shared the screen shot at the time of booking and clearly […]

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Stale food delivered by Zomato via Harleys

Posted on by Consumer Court
Name of Complainant Sailaja
Date of ComplaintApril 10, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered cheese cake via Harleys through Swiggy , they sent stale cake which was hard I tasted it it was tasting bad and could make it that it was not fresh , i complained to Swiggy they closed chat saying Restaurent follows safety rules so they wont accept my complaint , i wrote an […]

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Zomato company is not refunding my canceled order amount

Posted on by Consumer Court
Name of Complainant Kartik Shukla
Date of ComplaintApril 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order on the zomato app dated on 1st April 2024 with the online payment but it got canceled from the zomato’s end. Now it has been 1 week and they are not refunding my amount and not even replying to my complains emails. This is a fraud activity by Zomato and […]

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Food poison happened beacuse of swiggy

Posted on by Consumer Court
Name of Complainant Nayeem
Date of ComplaintApril 8, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken fried rice in swiggy I got stale/expired food due to that my brother got sick and hospitalized when I reach out to swiggy customer care no one is considering me I even dropped mail but no one is helping me and they are ignoring me i need justice Food poison happened […]

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Amount deducted from bank but booking not confirmed on agoda

Posted on by Consumer Court
Name of Complainant Kritika Sharma
Date of ComplaintApril 5, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a hotel from Agoda Pvt Ltd, the amount for the same has been deducted. However there is no booking details reflecting on the application. There is no customer support from their end. No contact number for concern to resolve. Amount deducted from bank but booking not confirmed on agoda was last modified: […]

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Issue related to food ordered

Posted on by Consumer Court
Name of Complainant Aniket
Date of ComplaintApril 2, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from zomato and I got very poor quality food and there is smell coming inside chowmein and sambar Issue related to food ordered was last modified: April 2nd, 2024 by Consumer Court

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