Name of Complainant | |
Date of Complaint | November 12, 2024 |
Name(s) of companies complained against | Zikzen |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
If you’re considering using Zikzen.com, operated by Alavi Mohamed Roomi, proceed with extreme caution. Numerous reports and personal experiences suggest that Zikzen.com is nothing more than a scam operation designed to deceive and exploit customers. Here are some critical reasons why Zikzen.com should be avoided:
1. Fraudulent Transactions and Scams
Zikzen.com has reportedly been involved in multiple cases of fraudulent transactions. Customers who have paid for services or products have often found themselves empty-handed, with Roomi allegedly providing endless excuses or simply ignoring them. These transactions go unresolved, and customers have little to no recourse due to Zikzen’s refusal to offer refunds or follow through on promises. This pattern of deceit shows a consistent effort to take money without providing any legitimate services in return.
2. Abusive Behavior by the Owner
Many past customers have noted that Alavi Mohamed Roomi, the individual behind Zikzen.com, has shown extremely unprofessional and even abusive behavior. When customers seek assistance or inquire about the status of their orders, they are often met with rude and dismissive responses, if they receive any response at all. Some customers have reported verbal abuse and disrespectful language in their interactions with Roomi, which is unacceptable and adds to the negative experience of dealing with this so-called business.
3. Deceptive Marketing and False Claims
Zikzen.com appears to make use of deceptive marketing techniques to lure in unsuspecting customers. False promises are made about the quality and reliability of the products or services, often backed by fabricated testimonials or fake reviews. This deception misleads customers into believing they’re dealing with a legitimate company when, in reality, they’re falling into a well-set trap designed to extract money with no intention of fulfilling orders.
4. Poor Customer Support and Dodging Accountability
When customers encounter issues, they are often unable to reach any form of reliable customer support. Attempts to resolve problems usually lead to unanswered emails or unreturned calls. This pattern of dodging accountability is a clear indicator of Zikzen.com’s intention to avoid addressing customer complaints, with Roomi simply ignoring issues rather than providing solutions.
5. Numerous Red Flags and Reports from Past Customers
Online forums, complaint boards, and customer review sites are filled with warnings about Zikzen.com. Many past customers recount similar stories of payment without product delivery, aggressive responses, and overall disappointment. These consistent reviews paint a troubling picture of Zikzen.com’s operations.
Final Warning: Avoid Zikzen.com At All Costs
Given the abundance of negative experiences reported, Zikzen.com poses a serious risk to anyone considering doing business with them. Between the abusive behavior of Alavi Mohamed Roomi, fraudulent practices, lack of accountability, and complete disregard for customer satisfaction, it’s clear that Zikzen.com should be avoided.
Choosing to interact with Zikzen.com could result in financial loss and personal distress. Save yourself the trouble by steering clear of this operation and opting for a reputable company that values customer satisfaction and integrity.
Image Uploaded by Saman Kumara:
Hello,
My name is Alavi Mohamed Roomi, and I am the owner of Zikzen.com. I’m responding to the complaint posted by Saman Kumara, which contains numerous false and misleading claims about my business. Here are the points I’d like to clarify:
Proof of Alleged Fraudulent Transactions:
Saman Kumara has made serious allegations regarding fraudulent transactions, but I request that he provide evidence for such claims. As a legitimate business, I have never engaged in any fraudulent activity, and all payments have been properly processed with corresponding services rendered to genuine customers.
Fake Review on Trustpilot:
This complaint is being made by a person who has previously posted a fake review on Trustpilot. When Trustpilot investigated this claim, they asked Saman Kumara to provide evidence to support his accusations. As he failed to do so, the review was removed. Here is the proof from Trustpilot confirming the removal:
https://ibb.co/q1q9YSg
Connection to Provider.lk and Their Fraudulent Activities:
Saman Kumara is associated with provider.lk, and this complaint stems from a personal vendetta after I reported their unethical business practices. My complaint against provider.lk was made due to their service failures, unethical behavior, and the unjust termination of my account. Here is the proof of the fraudulent actions by provider.lk:
https://ibb.co/fvXCswq
https://ibb.co/zRW4n9P
https://ibb.co/wrPYFdx
https://ibb.co/0GL1vkb
You can also read the full complaint I made against provider.lk here:
https://consumercomplaintscourt.com/complaint-against-provider-lk-for-unethical-practices-service-failures-and-account-termination/
Attempts to Resolve via WhatsApp:
After failing to get a resolution through their ticket system, I tried reaching out to provider.lk via WhatsApp, but they blocked me instead of addressing my concerns. Here is the proof of this interaction:
https://ibb.co/LYqyh5G
Request for Action:
I kindly ask all visitors to report such fake reviews and complaints. Services like provider.lk that engage in fraudulent activities should be banned, as they are damaging the reputation of honest businesses like mine.
Thank you for your understanding and support in addressing these false claims.
Best regards,
Alavi Mohamed Roomi
Zikzen.com