Snapdeal complaints

Snapdeal Complaints, Customer Care, Reviews, Customer Care Toll Free Number Email ID Contact Details

Snapdeal.com is one of India’s largest e-commerce shopping websites.

It services thousands of happy and satisfied customers on a daily basis.

However, it is true that there are a small percentage of disgruntled customers who are unhappy with Snapdeal and wish to file complaints and seek redressal of their grievances.

Snapdeal Complaints, Customer Care, Reviews, Customer Care Toll Free Number Email ID Contact Details






Name: Snapdeal Customer Care
Designation: GM – Customer Service
Address:  Jasper Infotech Private Limited, 362-363, ASF Centre, Udyog Vihar , Phase 4,Sec-18. Gurgaon / Gurugram Haryana, 122016
Phone: +91-92126 92126
(0124) 6600600
Website Snapdeal.com https://www.snapdeal.com/
Email: help@snapdeal.com
Twitter @Snapdeal
Facebook http://www.facebook.com/Snapdeal
YouTube https://www.youtube.com/user/snapdeal
Instagram https://www.instagram.com/snapdeal/

To deal with such dis-satisfied customers, Snapdeal has set up a dedicated HELP Center.

The HELP Center deals with several FAQs relating to complaints of order details, track order, cancel order return / replace order etc.

The Top FAQs that are deal with on Snapdeal Help Center are the following:

  • How can I check my order status?
  • How can I cancel my order?
  • How can I return/replace an item?
  • When can I expect refund for my returned item?
  • What are the different modes of payment available?
  • I don’t remember my password. Help!
  • What is SD+?
  • What is Snapdeal Affiliate Program?
  • How do I purchase an automobile?
  • How can I avail installation service for my item?
  • What is Snapdeal’s Exchange offer?
  • What do you mean by pre-ordering an item?
  • What are digital products?

Customers who are not satisfied by the answers to the FAQs provided by the Snapdeal HELP Center can contact Snapdeal’s Customer Care Department.

The Customer Care department of Snapdeal can be contacted 24×7 either by telephone on +91-92126 92126 or by email at help@snapdeal.com

Snapdeal’s Customer Care department is quite efficient and competent. They make all efforts to attend to Snapdeal Complaints and ensure that they are resolved promptly.
Most Snapdeal Complaints are resolved very fast to the satisfaction of the customer.

If you follow the procedure given here, your Snapdeal Complaints can also be resolved successfully and promptly by the customer care department.

Snapdeal Complaints are filed regarding a number of issues such as poor quality of product, non-delivery of product, defective product, non-grant of refund, delay in payment of refund, refusal to take return of product etc.

See How to file consumer complaint against PayTM

How file a consumer Complaint against Snapdeal in Consumer Forum

If a customer is not satisfied that his complaint has been satisfactorily addressed even by the appellate authority, he may file a consumer complaint before the Consumer Court or Consumer Forum.

The complaint has to be filed in the district consumer forum of the city. The complaint should contain the following information:

(i) The name, description and address of the complainant.

(ii) The name, description and address of the opposite party or parties, as the case may be as for as they can be ascertained.

(iii) The facts relating to complaint and when and where it arose.

(iv) Documents in support of the facts contained in the complaint.

(v) The relief sought.

The complaint should be signed by the complainant or his authorized agent. The Complaint has to be filed within two years from the date on which the cause of action has arisen.

 




Snapdeal Complaints already filed

A large number of complaints have been filed against Snapdeal for deficiency in service. Thankfully, Snapdeal has speedily resolved most complaints in a time bound manner.

Snapdeal Complaint: I DIDN’T GET WHAT I ORDER

Name of Complainant Kamlesh
Date of ComplaintSeptember 23, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I gave order of combo 2 pendrive but when i open packing it is only one snapdeal cheated me my sub order no 28421815347 Snapdeal Complaint: I DIDN’T GET WHAT I ORDER was last modified: September 23rd, 2018 by Consumer Court

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Refund of Rs.601/- not received from snapdeal.com

Name of Complainant Dilip Chakraborty
Date of ComplaintSeptember 19, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have purchased some articles from snapdeal.com and later cancelled. Snapdeal consequently issued refund on 29.08.2018 citing the refund will be credited into the beneficiary account within 7-10 days. It was transfer from debit card and electronic refund should be credited in no time. I have taken up the matter with snapdeal.com several times but […]

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Snapdeal Complaint: Refund my online payment of INR 5690.0 with Transaction ID 1535218241 towards payee PAYU INDIA from your Account XXXXXXXX4578 on Sep,14,2018 at 18:36 hours

Name of Complainant Monu Kumar
Date of ComplaintSeptember 17, 2018
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

This is to complaint you Snap deal team taken back my duly paid ordered of Asus Zenfone 2 ZE551ML Silver. I have made an online payment of INR 5690.0 with Transaction ID 1535218241 towards payee PAYU INDIA from your Account XXXXXXXX4578 on Sep,14,2018 at 18:36 hours. My Order ID: 23543501239 (1 Item) . My snap deal […]

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Complaint against Snapdeal for not giving my refund.

Name of Complainant ARANYA GHOSH
Date of ComplaintSeptember 16, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My name is Aranya Ghosh. I have order Epson Ink Bottles- Set of 4 Order ID: 22469950075 (1 Item) DETAILS Placed on 06 Jul 2018, but I have got a damaged item and also the ink bottle was not fully filled up with ink and ink spills out from the bottle. So I had returned […]

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Complain against snapdeal Order no 23255955195

Name of Complainant Sanjukta Singh
Date of ComplaintSeptember 14, 2018
Name(s) of companies complained against ,
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I want to return my order. Because i got old stock 2017 product and other one different product not same shown as website. Now i want to return my order. And i have already raise return request snapdeal told all reason but they r cancelled my return request. So again open my return request. My […]

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Snapdeal Complaint Reg Product not return

Name of Complainant Sanjukta Singh
Date of ComplaintSeptember 14, 2018
Name(s) of companies complained against ,
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I want to return my order. Because i got old stock 2017 product and other one product different not same shown as website. and i have already raise return request to snapdeal but snapdeal reject my return request. my order no 23255955195,my register email:sanjukta0522@gmail.com, my contact no:7447533298. i want to return my product i dont […]

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Snapdeal Complaint: On Calling, they not accepting call

Name of Complainant Mohammed Nisham
Date of ComplaintSeptember 8, 2018
Name(s) of companies complained against , ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, iam seller on snapdeal ,here i got a order .iam fresher on selling online ,So i had many doubts on sending qurier i tried to call them did not get any option to call them i mailed but also no response ..this my issue sir needed an action against them Snapdeal Complaint: On […]

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Snapdeal Complaint: Non refund/ non replacement of wrong size shoes

Name of Complainant manoj pandey
Date of ComplaintAugust 30, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It is very unfortunate that i am facing unethical behavior from Snapdeal. I have ordered 3 pair of shoes for me and my two kids. In all the 3 products supplied by snapdeal there were problems. Details are as under- 1. Order ID – 22651096705: Against the order UK-10 size, for my elder son, shoe […]

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Snapdeal Complaint Regarding delivered old and used shoes

Name of Complainant Prince singh
Date of ComplaintAugust 24, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is prince and I ordered Nike Air Presto Ultra Flyknite Black Running Shoes and this old and used shoes of local brand is delivered. I did mail to the Snapdeal but no any reply came, I requested for the return and refund,the person came and he took the picture of the order, did What’s […]

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Snapdeal Complaint: Defective and Different Product Delivered and Refused to Refund

Name of Complainant Irfan Khan
Date of ComplaintAugust 5, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered chair from www.snapdeal.com Order ID: 22625546849, I faced problem right from getting product delivered to my address and when the product was delivered, it was faulty(torn) and also different than what was shown in the listing. Snapdeal is refusing to refund my amount and take the product back. The product is also […]

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