Not able to return items placed on paytm app

Name of Complainant Neha Rai
Date of ComplaintOctober 24, 2017
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Neha Rai:

I want to register a complain regarding the order no 3908079158
I placed this order in first week of October and received the same but I was not happy with size and quality.
I tried using the return option in the paytm app but is not working for this order.
I have tried calling almost all the customer care numbers but nothing is helpful at all. I have been on hold for hours on customer care calls and has sent email on customer care email id. It’s been a horrible experience and left me with this option.

Image Uploaded by Neha Rai:

Not able to return items placed on paytm app

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